SHIPPING & DELIVERY

As soon as your order is done, an e-mail will be sent to you with all the needed information to track your order.

If you require any further information, please do not hesitate to contact us.

We use sustainable inventory practices for every product. Because of this, shipping will be a bit slower than your typical Amazon order.

Here's why:
✅ When you place an order, your coffee is roasted FRESH just for you!
✅ This timeline usually takes between 2-5 days.
✅ You will receive a tracking number once your order ships!

Delivery is on us for all orders over $45 USD.

Under $45 USD we charge flat rate of $4.99 per order.

Yes! If you have an address, more than likely we can ship there - although it may cost more and take longer if you are not in the us.

ONLINE ORDERS

Yes, contact info@ronincoffee.co within 24 hours of placing your order with the subject line "Cancel Request" and we'll do our best to accommodate that for you.

Anything beyond 24 hours, unfortunately, cannot be gauranteed as we try to fulfill orders as quickly as possible.

We accept all major credit card providers, in addition to, PayPal, Google Pay, Apple Pay, Meta Pay & Shop Pay (in full or in installments).

No worries, we understand this can happen.

Please email info@ronincoffee.co within 24 hours of placing the order and include the subject line "URGENT" along with your order number and the new Item you would like to update your order to.

We'll do our best to accommodate your request.

No worries, we understand this can happen.

Please email info@ronincoffee.co within 24 hours of placing the order and include the subject line "URGENT" along with your order number and the new shipping address you would like to ship your order to.

If the order has not yet shipped, we will update that for you.

We know its important to find the right coffee that suites you.

Our single origin Ethiopia Natural beans are a medium/light rast, with milk chocolate, fruit, & caramel notes. Perfect for those who love their coffee on the lighter side with a subtle boldness to give you the the most satisfying taste in every sip.

Our single origin Bali, Indonesia beans are a medium/dark roast, stronger, with notes of bakers chocolate, orange peel, molasses, & juniper. Perfect for those who love their coffee on the bolder side with great flavor to give you the the most satisfying taste in every sip.

RETURNS & EXCHANGES

Yes, of course!

We're so sorry to hear this. If you've received a damaged or defective product, please contact info@ronincoffee.co ASAP and attach a picture of your issue.

Once verified, we will immediately send a replacement out to you.

Our return/exchange policy lasts 14 days after the delivery date.

If 14 days have gone by from the day your item(s) arrived, unfortunately we cannot offer you a return/exchange and can only be issued if you received the wrong item or a damaged item.

To be eligible for a return/exchange, your item must be unused and in the same condition that you received it.

Email us at info@ronincoffee.co to process your request.

ABOUT US

We are located in California, US!

CUSTOMER SERVICE

We're here to help, if you have any further questions that were not covered here, please feel free to contact us at info@ronincoffee.co and we will gladly assist you.

You can also always contact us via the red chat bubble in the right corner.